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Guangxu CNC make the following service commitment for the products which we sold to customers directly:

Equipment can provide warranty service within 12 months of the date of delivery ,this refer to the main part of the equiment(except for consumable parts

Guarantee spare parts supply:If the products remodel or stop production ,we will ensure the supply of spare parts of the original model within five years.

Supply price of spare parts and consumable parts: The prices of spare parts and consumables parts will be have price fluctuations, but we will change the price according to the market in order to give my customers the favorable Price

 

Guang Xu CNC (including headquarters and agents) will provide customers with perfect after-sales training,In order to allow our users can operate the machine skillfully, we will provid a series of free pre job training for machine operator ,Specifically divided into theoretical and practical operation.

 

1.Trainer demonstration

Our company training staff will provide on-site demonstration for the use of each machine for the machine operator, combined with the theoretical part,the trainer focus on the use of key points and the use of matters need attention .

2.operators actual operation

Operators will carry out hands-on operation under the guidance of the trainer,and our company trainer will correct the faulty operation in the process of the operate the machine

3.Actual operation of machine maintenance

The training staff will process for the machine's daily maintenance and daily problems , this can reduce wrong operation for the operator when the machine have breakdown.

4.Operator's question time

After theoretical and practical operation, the operator will be ask questions to the training staff on the problems encountered during the operation, so that the operator has a further understanding of the machine.

5.Summary of training

At the final stage of training, the training staff will give the operator right demonstration aim at the wrong operation while the operator hands-on operation


 

Guangxu CNC promise that we can provide spare parts support services for ten years ,ensure regular spare parts inventory,in order to supply original parts for high speed and the most reasonable price。

 

Guang Xu CNC provides all day service,Provide 7 x 24 hours free service hotline,7 x 24 hours email service, Our professionals tracking solve to the user's problem ,ensure solve the customer's need.

  • Company vision: Do the most influential and competitive enterprise in China.
  • Management idea: Based on good faith, innovation
  • Team spirit: single-minded,major,Absorbed,attention